Careers

Work at ONYX.

ONYX is growing. We hire people who run on respect, growth and authenticity. Every role starts with the member.

Open roles · 1

MemberX Coordinator

River North · Wicker Park · $18 per hour

Studios
River North · Wicker Park
Schedule
Full-time · Onsite · 34–40 hours a week
Pay
$18 per hour

You are the first person every member meets. You know the Method, the schedule and the studio inside out. You turn first visits into memberships. You keep the experience sharp from check-in to cooldown. This is a sales role.

Shifts may be at any company-owned Chicago studio, current or future.

Apply now.

What you will do

  • Greet every member and guest. Learn names.
  • Run check-in, bookings, waitlists and class questions.
  • Lead in-studio intros: tour, Method overview, membership presentation.
  • Match new members to the right membership for their goals.
  • Close memberships and class packs at the desk.
  • Answer walk-in and inbound questions quickly and accurately.
  • Resolve member concerns professionally and see them through.
  • Know the Method, the community and our studio standards cold.
  • Keep the studio clean, stocked and ready for class.
  • Support marketing and community events.

What you bring

  • 1–2 years of membership or retail sales. Fitness or hospitality a plus.
  • A track record of hitting sales goals.
  • Service instincts: calm, warm, focused on solutions.
  • Comfort presenting pricing and asking for the sale.
  • Mornings, evenings, weekends and holidays. At least 1 weekend day.
  • An eye for detail and pride in a well-kept studio.
  • A team-first approach.
  • You must be 18 or older.

Pay and benefits

  • $18 per hour
  • Free ONYX membership
  • Paid time off
  • Training and development grants

Equal opportunity

ONYX is proud to be an Equal Opportunity Employer.

As a Black, gay-owned business, we celebrate difference. We build spaces where every team member belongs. We welcome applicants of every race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, genetics, disability, age, veteran or military status, and any other status protected by law.

If you need a reasonable accommodation to apply, test or interview, email careers@onyxpilates.com.

The hourly rate and benefits listed are accurate as of the posting date. ONYX may change them at any time, subject to applicable law.